2020-04-29 16:00

General practice indemnity update and other NHS Resolution developments

General practice indemnity update and other NHS Resolution developments 

Kennedys' healthcare team are delighted to be holding the fourth seminar of our 2020 annual healthcare seminar programme.

Guest speaker - Mr Jon Cawley, Head of Claims Operations at NHS Resolution  

Mr Jon Cawley joined NHS Resolution in 2019 as part of the new claims leadership team, and has since been developing the claims operational framework, focusing on delivery and performance management to deliver for NHS Resolution's customers whilst controlling NHS Resources. 

Jon has a broad claims leadership background having led several large claims functions for UK global insurers and MGA's, with accountability for claims strategy, customer experience, technical control, budgets and compliance. He has transformed several claims organisations to deliver major customer service improvements, increase operational efficiency and delivered multi-million pound indemnity saving strategies. 

Jon is a member of several industry boards, including the Chartered Insurance Institute Claims Society and the Post Magazine Claims Club advisory panel.

If you would like to register your interest, please contact our events team.

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