Welcome to Fundamentally Honest, the blog on all things fraud from Kennedys’ experts.
Whatever your involvement and interest in insurance and claims fraud, we are here to keep you up to speed on developments in legislation, procedure, case law, innovation and technology, best practice, claims investigation, the latest thinking and more.
We will share our experience and insight with both UK and global perspectives and bring you guest writers from across the industry.
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When we investigate coordinated fraud activity (aka fraud rings) we look for commonalities, relationships and trends that bind claims together. I often think back across the many fraud ring investigations I have been involved in, and the names they are given.
Tinnitus, that ringing in the ears commonly associated to noisy environments and heavy industry. But how is tinnitus becoming associated to road traffic accidents?
In the fourth and final part of this series we examine the recent change of regulatory body in relation to claims management activity and the avenues still open for industrialisation of claims and lead generation.
Foreign drivers are regularly targeted by fraudsters – either to be involved in organised fraud or (more often) by those looking to take advantage of road users unfamiliar with the driving environment and claims processes.
Sometimes claims fraud is obvious, indisputable evidence lands on your desk and defeating the claim becomes just a matter of time.
The sharing of information between insurers in the context of investigating claims fraud is crucial. Without that exchange of information, a fraud investigation can be limited.
This week we’re back with the third part of this series where we consider the possible impact of civil reform and consider how fraud will remain a persistent problem for insurers and other compensators with new processes to exploit.
Fundamental dishonesty is one of my favourite things and it always intrigued me that there was concern that the lack of a rigid definition is a negative thing.
In 2017, AXA received a claim for a laceration injury to the claimant’s lower lip and tongue, requiring plastic surgery, together with psychological injury, requiring cognitive behavioural therapy treatment.
In the second part of this series, we get back to basics and explore what exactly constitutes insurance fraud and how it's evolving.