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In the fourth and final part of this series we examine the recent change of regulatory body in relation to claims management activity and the avenues still open for industrialisation of claims and lead generation.
This week we’re back with the third part of this series where we consider the possible impact of civil reform and consider how fraud will remain a persistent problem for insurers and other compensators with new processes to exploit.
Fundamental dishonesty is one of my favourite things and it always intrigued me that there was concern that the lack of a rigid definition is a negative thing.
In the second part of this series, we get back to basics and explore what exactly constitutes insurance fraud and how it's evolving.
Insurance fraud costs, and the problem is a global one. Over the next three weeks in this serialised article we will look ahead at what the future of fraud looks like in the claims sector.
With insurer digital claims strategies, integrated data via web-enabled APIs and the Claims Portal we are more data rich than ever before with quality, quantity and depth to allow greater sophistication in fraud detection.
Our personnel could become CEOs of their own legal start-ups after we shortlisted six of the 100+ proposals generated through our Ideas Lab, which will now be turned into prototypes.
We have brought two leading data scientists into our rapidly growing Data Science team in the latest chapter of our ambitious plans for technology innovation.
Kennedys continues investment in innovation with latest release of online personal injury litigation tool
We are pleased to announce the latest release of our virtual defence lawyer KLAiM, reinforcing our commitment to innovation and the changing legal landscape.
In 2009, I argued that lawyers were rather missing the point when suggesting to their clients that as lawyers, they wished to work more closely in a partnership with them in order to solve problems; without realising that they were a part of the problem themselves. The stark reality is that lawyers’ clients regard the instruction of their own lawyers (as one on my partners succinctly describes it) as ‘a distress purchase’. It seems far more likely that the reality is that lawyers’ clients do not want to instruct lawyers at all. Lawyers who have set their pricing models based on ever-increasing claims volumes or greater levels of attritional work are, therefore, rather missing the point, and missing it by some distance.