Your virtual defence lawyer

At Kennedys we’re different. Our goal is to provide you with innovations and tools that empower you to reduce your legal spend and take more control. KLAiM is an integral part of the Kennedys Toolkit. KLAiM is your 'virtual' defence lawyer, helping you to use 'real-world' lawyers only when you really need one.

KLAiM is an online claims litigation tool. It is browser-based with no technical requirements beyond an internet connection. It assists during litigated claims by:

  • Enabling you to settle the vast majority of your personal injury litigation, where primary liability is admitted.
  • Utilising a simple workflow and a 'traffic light' system to guide you through the litigation process.
  • Auto-populating and generating essential documentation, including court documents.

From the receipt of a claim through to settlement, our straightforward, step-by-step virtual lawyer takes you through the early stages of the vast majority of personal injury litigation where primary liability is admitted. By auto-populating content, KLAiM ensures you follow standard procedures and have the required court documentation without the usual legal cost.

With a combination of transparency and innovation, we’re dramatically advancing the defence of litigated claims. Of course, we’re always here if you need us.

How KLAiM saves you time and money

KLAiM is more than your virtual defence lawyer. It is also a demonstration of our core principle of helping our clients to use lawyers less, and only when they are really needed.

In 2016, KLAiM helped one client achieve £300,000 per annum net savings. In 2017 two other clients each anticipate a saving of between £3m and £5m from using KLAiM. Practical ways that KLAiM can save you time and money include:

  • Having control of the legal process from service of court proceedings through to settlement.
  • Using KLAiM's straightforward process with step-by-step guidance, eliminating the need for a lawyer and associated costs.
  • Reducing the litigation shelf life, and reducing the claimant’s legal costs.
  • Empowering you to use your panel lawyers less, therefore saving you money.

Who can use KLAiM

KLAiM is currently available to insurers, corporates and Third Party Administrators in the UK. We support the following claims:

  • Motor
  • Employers liability
  • Public liability
  • Occupiers Liability Act (OLA)
  • HW.

We support the following processes:

  • Part 7
  • MOJ3
  • Infant Approvals.

We're expanding our KLAiM coverage all of the time and are working to include jurisdictions beyond the UK. Get in touch if you have an area where you would like to see us develop KLAiM.

Our future plans for KLAiM

We are continually investing in our Kennedys Toolkit and our plans for KLAiM include:

  • Contested litigant in person small claim workflows
  • Contested small claim workflows
  • Specific LVI workflows
  • Subrogated recoveries
  • New countries including Australia and the USA.

KLAiM has been of great value by enabling our Claims Handlers to file their own defences. This extends the negotiation window, allowing us to reach settlement and avoid costs by reducing the number of cases sent to our panel.

Paul Howard, Litigation Manager, Transportation Claims


Awards and recognition
  • Legal Week Innovation Award logo - Highly Commended

    Highly commended

    Legal Week Innovation Awards 2018

  • British Legal Awards - UK Law Firm of the Year - Winner 2017

    UK Law Firm of the Year

    Legal Week British Legal Awards 2017

  • London Market Awards 2017 - Technology Initiative Of The Year - Winner.png

    Technology Initiative of the Year Award - KLAiM

    Insurance Day, London Market Awards 2017

  • 2016Legal Week Innovation Awards 2016 - Highly Commended - KLAiM.png

    Finalist - Highly Commended

    Legal Week Innovation Awards 2016

  • Legal Business Awards 2016 logo_no_background.png

    Legal Technology Team of the Year

    Legal Business Awards 2016