Richard West

Richard West

Partner Chelmsford, United Kingdom


  • Qualified in England and Wales in 1993

Richard qualified in England and Wales in 1993. He heads Kennedys’ liability division and is a member of the firm’s strategy board. Richard also leads Kennedys’ Innovations Group.

He is regularly instructed on clients’ most important, valuable and sensitive matters.

Richard acts for insurers, third-party administrators, and brokers and corporates with large deductibles, defending motor and casualty claims. He has particular and extensive expertise in catastrophic injury claims including complex liability matters, reputationally sensitive incidents and brain and psychiatric injury.Before specialising in catastrophic injury cases, Richard gathered in-depth experience in all liability matters including employers’, public and property liability.

He has significant experience advising clients on indemnity and policy matters and substantial experience in settling cases involving Periodical Payment Orders.

Richard leads the liability division and Kennedys’ Innovations Group with his vision that lawyers should empower their clients to use their lawyers less frequently. He believes that Kennedys should enhance clients’ own skills in the early stages of personal injury litigation in order to ‘de-lawyer the law’.

Richard developed Kennedys' virtual lawyer online claims tool ‘KLAiM’, which won Legal Technology Team of the Year at the Legal Business Awards 2016. He has spearheaded the firms’ Innovation Toolkit, which is revolutionising the way in which clients respond to claims. In December 2017, KLAiM also won Insurance Day’s award for Technology Initiative of the Year.

Richard is the lead author of Kennedys’ Claims Handling Law and Practice Guide, the fourth edition of which was published in March 2018, and is a regular presenter and trainer. He is a member of the Forum of Insurance Lawyers (FOIL).

As part of his active role in the firms’ lobbying agenda, Richard chaired the All Party Parliamentary Group (APPG) meeting in Westminster, focusing on Jackson reforms and authored Kennedys’ Ministry of Justice responses for whiplash, Jackson and portals.

Richard has met with Lord Justice Jackson and Lord Justice Briggs, as well as senior members of the Government Legal Department to demonstrate Kennedys’ innovative and award winning products that embody his division’s core principle of “helping clients to use all lawyers less”.

"…'approachable' practice lead Richard West, who has 'outstanding legal knowledge and an excellent reputation in the market'."

The Legal 500 UK 2018/19

Market recognition

  • Commended for 'Innovation in the Business of Law: Strategy and changing behaviours' (FT Innovative Lawyers Europe 2019)
  • Notable practitioner for 'Personal Injury: Mainly Defendant (UK-wide)
    "He is my solicitor of choice on complex catastrophic injury claims,"
    "He has a superb legal mind but just as importantly understands the commercial aspects of dealing with high-value claims."
    Chambers UK 2019 
  • Leading Individual and Recommended Lawyer for 'Personal injury: defendant (South East)'
    "…'approachable' practice lead Richard West, who has 'outstanding legal knowledge and an excellent reputation in the market'."
    The Legal 500 UK 2018/19
  • Included in the The Best Lawyers in the United Kingdom 2019 for Personal Injury Litigation (Chelmsford) 
  • Leading Individual for Personal Injury  
    Chambers UK 2017 & 2018
  • Recommended Lawyer for Personal Injury (defendant)  
    The Legal 500 UK 2017


Work highlights

  • Managed a £12 million claim involving a child pedestrian who was struck by a car and severely brain damaged. The claim settled at £6 million.
  • Managed a £3 million plus claim for indemnity regarding unpaid costs under aged legal expenses contract. Successfully achieved early strikeout with costs recovered.
  • Acting for a motor insurer in a £7 million claim where an infant in a buggy was struck by the defendant's car whilst on a pedestrian crossing.
  • Acting on a foreign jurisdiction claim in excess of £40 million following death of high net worth individual in a road traffic accident.
  • Managed a claim for £3 million plus against a motor insurer. The claim was struck out completely with costs recovery.
  • Advised insurer signatories to the Serious Injury Guide, prior to commencement.
Market recognition
  • Leading_individual_2019.png

    Leading Individual

    The Legal 500 UK 2019

  • Recommended_lawyer_2019.png

    Recommended Lawyer

    The Legal 500 UK 2019

  • The Lawyer Awards 2018 - Best Client Service Innovation - Winner

    Winner - Best Client Service Innovation

    The Lawyer Awards 2018

  • London Market Awards 2017 - Technology Initiative Of The Year - Winner.png

    Technology Initiative of the Year Award - KLAiM

    Insurance Day, London Market Awards 2017

  • 2017 - The Legal 500 - UK_recommended_lawyer (low res).png

    Recommended Lawyer

    The Legal 500 United Kingdom 2017

  • Legal Business Awards 2016 logo_no_background.png

    Legal Technology Team of the Year

    Legal Business Awards 2016

  • Financial Times Innovative Lawyers Awards Shortlisted logo


    Financial Times Innovative Lawyers Awards 2018